E-Fulfillment Study: Actions to Address Customer-Driven Complexity

Managing order fulfillment operations in the age of e-commerce means coping with all aspects of “more” for the customer.

By · November 16, 2018

Managing order fulfillment operations in the age of e-commerce means coping with all aspects of “more” for the customer.

More as in more single-line orders, special packaging, and quicker, faster and free delivery options. These heightened needs add complexity to fulfillment and logistics operations.

Download this just released research brief with insights from corporate, supply chain, DC and logistics executives revealing how they are responding to the pressure to get more orders out the door faster and at a lower cost, while increasing customer service expectations.


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