Our Business Priorities:
The Customer, The Customer, The Customer
Service, Service, Service
Founded in 1977, Alliance Shippers Inc. has grown to become one of the largest independently owned providers of global shipping services. With more than a dozen different divisions — from temperature control to intermodal rail services — Alliance Shippers Inc. can combine a number of services for each customer. By customizing routes and shipping methods, Alliance Shippers Inc. ensures efficient and cost-effective transportation.
All of these factors drive Alliance Shippers Inc. to provide The Perfect Shipment® for each customer. It’s Alliance Shipper Inc.’s trademarked commitment to:
• Pick up the shipment on time
• Deliver the shipment at the time requested
• Deliver the shipment without exception
• Provide an accurate freight bill
Every shipment is tracked automatically by a proprietary and state-of-the-art computer system. Multiple measures and checkpoints, from origin to destination, help guarantee on-time pickup and delivery.
Whether at the origin, on the rail, on the highway or at the destination dock, Alliance Shippers Inc. keeps track—so their customers can keep on schedule.
Alliance Shippers Inc. believes it is one thing to promise high standards. It is something quite different, however, to commit to excellence by monitoring and grading yourself with serious performance metrics. At Alliance Shippers Inc., it’s a standard practice.
And Alliance isn’t the only one doing the monitoring and grading.
In Logistic Management’s most recent Quest for Quality survey, an annual review of shipping companies by customers across the nation, Alliance Shippers Inc. finished first in the Intermodal Marketing Companies category. But that’s not all. In every sub-category: on-time performance; value; equipment and operations; customer service; and information technology — Alliance Shippers Inc. finished first every time.
By any count — our own or an independent nation-wide customer survey — Alliance Shippers Inc. measures up.Corporate Office: