Ocean: Full steam ahead on service

Learn about the 35th Annual Quest for Quality Award winners for Ocean Cargo carriers.

By ·

As executive editor Patrick Burnson has reported over the past several years, it seems that ocean carriers have found themselves navigating through heavy storms quarter after quarter, from imbalanced capacity issues to alliance building to the recent announcement of the introduction of “emergency” bunker surcharges in response to rising fuel costs.

In fact, if you’re currently moving any freight over the high seas, Burnson’s annual Ocean Cargo Roundtable is required reading this month. “Our panelists take a deep dive into the state of the alliances, update us on the ongoing digitization of ocean cargo movement, and offer ocean shippers practical advice for securing needed capacity at rates that are manageable,” he says of this year’s discussion.

The bottom line, adds Burnson, is that when you throw the continued escalation of trade war banter on top of all the other challenges facing ocean carriers and shippers, you find a sector that’s a churning stew of volatility—and one that needs to be closely monitored.

Yet, even through these unsettled seas, the fact remains that the readers of Logistics Management tell us that the 12 carriers listed below have persevered through the storms of the past year and have delivered world-class service on their way to receiving Quest for Quality gold.

Pulling into port with the highest weighted average in the category this year is , posting an impressive 50.38. Interestingly, while Zim’s overall average led the way, other winning carriers posted highest scores in the individual attribute categories.

put up the top mark in On-time Performance (12.61); Tote Maritime Puerto Rico posted and impressive 12.60 in Value and a category-leading 10.65 in Information Technology; Yang Ming Line was voted top in the Customer Service attribute (11.00); and APL pulled in with a 9.06 to led the way in the Equipment & Operations category.


2018 Quest for Quality Winners Categories

NATIONAL / MULTI-REGIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL/INTERMODAL | OCEAN CARRIERS | PORTS | 3PL | AIR CARRIERS and FREIGHT FORWARDERS


home page


Subscribe to Logistics Management Magazine!

Subscribe today. It's FREE!
Get timely insider information that you can use to better manage your entire logistics operation.


Latest Whitepaper
Finding the Right Fit for New Technologies and Automation in your Warehouse/DC
In this white paper, Canon Solutions explores the challenges companies face when automating, explain why there’s no need to rip-and-replace existing systems
Download Today!
From the July 2019 Logistics Management Magazine
While trade tensions with China have already disrupted many U.S. supply chains, analysts suggest that a recalibration of shipping and sourcing destinations is long overdue. Emerging markets might finally live up to their potential and keep globalization on track.
2019 State of Logistics: Third-party logistics (3PL) providers
2019 State of Logistics: Air cargo
View More From this Issue
Subscribe to Our Email Newsletter
Sign up today to receive our FREE, weekly newsletter!
Latest Webcast
Leveraging 3PLs for Future Shipper Gains
In this webcast, Evan Armstrong, president of Armstrong & Associates offers logistics and supply chain managers the industry’s most comprehensive overview of the state of domestic and global third-party logistics arena.
Register Today!
EDITORS' PICKS
State of Logistics in 2019: What’s next?
Tight capacity, high rates, rapid e-commerce growth and a booming economy fueled an 11.45% rise in...
Got labor? How supply chain companies are recruiting talent during a labor crunch
How are companies faring in the race to recruit and train high-level supply chain talent in a market...

35th Annual Salary Survey: Compensation matters more than ever
While job satisfaction remains the primary reason for today’s logistics managers to stay with one...
2019 Rate Outlook: Pressure Builds
In 2019, the world economy will enter a third straight year of broad-based growth, but many...
อ่านกราฟแท่งเทียน

us binary brokers

лазерный термометр цена