Fresh challenge for cold chain
The recent capacity shortages in trucking have been felt across the nation, and if you’re responsible for shipping fresh food products or temperature-sensitive pharmaceuticals, you’re probably particularly anxious.
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Fresh produce has a short shelf life and temperature-sensitive products require reefer service. Worldwide, the trailers for cold chain have become a major part of the equipment pool. The estimates the fleet of reefer containers at 1.1 million worldwide, or 6.25% of the approximately 17 million units registered.
This equipment needs capable operators to handle and monitor specialized equipment. In the United States, the focus has recently been on the impact of a national driver shortage and general high demand for capacity.
If shippers and brokers are scrambling to cover loads, the risk of mishandling temperaturesensitive products by inexperienced operators is greatly increased. Indeed, shippers and receivers are rightly concerned about the potential for incidents that result in spoilage of very valuable cargo.
There’s also the chance of unscrupulous operators taking advantage of the chaotic market to introduce counterfeit products such as in pharmaceuticals. There are two areas of vulnerability: lack of visibility or a continuous “pedigree” for the product from manufacturer to consumer; and the risk of spoilage due to delay or improper handling.
Shippers and carriers have been working to avoid these problems for many years, but three new technologies and industry collaborations are about to take the processes for product safety to a whole new level, even in spite of the current scramble for capacity.
“Continuous monitoring” is the Holy Grail of cold chain. Having an unbroken record of location, temperature, and item-level identification enables flawless business intelligence. Operationally, it enables intervention when a metric for one of the critical factors is seen to be out of specification—the more real-time, the faster the intervention.
Many parties are announcing improved visibility, as long as you use their platform. However, a universal standard has been lacking until recently. “Blockchain” seems to be on every conference and boardroom agenda these days.
Described best as a hack-proof digital ledger of the life of a product through a supply chain, this new technology emergence has two key effects. First, in order to implement it, you need visibility across supply chain partners, a move that forces collaboration and coordination.
Fortunately, blockchain requires adherence to a universal standard. Second, the record created replaces the many different transactional systems such as audit and pay, tracing, damage claim arbitration, and even invoicing, thus creating savings all along the supply chain.
Having a blockchain record also enables fast and more significant network modeling and optimization, as the pains of collecting historical transactional details and loading them into a network tool is greatly reduced.
The first thing people talk about in blockchain is security, but in time they will see that data analytics and supply chain remodeling will be the real payoff. Regional and local distribution networks are exploding because of the two-day, one-day and same-day promise of online retail.
Small trucks including personal vehicles are being used to fill in the “last-mile.” With continuous monitoring, blockchain and Uber-style applications enabling entrepreneurial opportunities, we will see more options for cold-chain services from pharma to fresh vegetables.
Recently there have been announcements of autonomous vehicles and drones delivering hot pizzas and cold popsicles to residents in various locations. Today, cold chain is suffering along with all product chains trying to balance supply and demand though traditional networks.
The promise is for global access to better foods, medicines and even ice cream—now that should be the Holy Grail.
About the AuthorPeter Moore Peter Moore is Adjunct Professor of Supply Chain at Georgia College EMBA Program, Program Faculty at the Center for Executive Education at the University of Tennessee, and Adjunct Professor at the University of South Carolina Beaufort. Peter writes from his home in Hilton Head Island, S.C., and can be reached at
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