Delivering the Final Mile

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From consumer goods to the growing volume of residential in-home deliveries driven by e-commerce, the final mile is demanding greater attention in the new supply chain. Get it wrong, and business is measurably lost. Get it right, and the best is yet to come.

Will your final mile deliveries go the distance?

During this we’ll examine the competing strategies and cost effectiveness for completing the ‘final mile’ for residential and smaller deliveries. From automating communication to customer service and reliability we’ll identify hot points critical to the final mile.

Discussion topics include:

  • Final Mile best practices
  • Creating a network of outsourced providers
  • The impact of service provider performance on your organization’s brand
  • Meeting customer’s high expectations

Moderator:
Michael Levans, Group Editorial Director, Supply Chain Group, American Truck Media
Speakers:
Geoffrey Muessig, Chief Marketing Officer & Executive Vice President, Pitt Ohio
Kirk Godby, Partner, FM2 Logistics Solutions

 


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